Refund & Cancellation Policy

This policy covers membership subscriptions for Model Academy and Brand Pro tiers on The Model Club. Membership billing is processed externally through our third-party payment provider.

1. Subscriptions

Academy and Brand Pro memberships are billed on a recurring basis through our external payment provider. Your subscription remains active until you cancel it.

2. Cancellation

• You may cancel your membership at any time through your billing account with our payment provider.
• Cancellation stops future renewals but does not refund the current billing period.
• You retain access to your tier's features until the end of the period you have already paid for.

3. Refunds

• Membership fees are generally non-refundable once a billing period has begun.
• If you believe you were charged in error, contact us within 14 days of the charge for review.
• Refunds, when approved, are processed through the same payment method used for the original charge.

4. Tier Downgrades

If you downgrade from Academy to Free or from Brand Pro to a lower tier, the change takes effect at the end of your current billing period. No partial refund is issued for the remaining period.

5. Account Termination by Us

If we terminate your account for a violation of our Terms, no refund will be issued for any remaining billing period.

6. Contact

For billing or refund questions, contact us through the platform or via your payment provider's support channels.